Error report · Referral & provider
OHIP error code EQC
Group not registered
What EQC means
The Ministry of Health’s official wording for EQC is: “Group not registered.”
This code appears on your Claims Error Report (downloaded through MCEDT). It means the claim was rejected at submission and was never adjudicated for payment — fix the issue below and resubmit the claim.
How to fix EQC
Register the group with the Ministry (or correct the group number), then resubmit.
Referral and provider codes relate to the referring or rendering provider number, specialty restrictions, or referral requirements attached to the fee code. Verify the provider numbers on the claim and whether the code requires a valid referral.
Related codes
- EQ5Lab inactive on Service date
- EQ6Incorrect Referral Number - Referring/requisitioning health care provider number is not registered with the Ministry of Health
- EQ9Lab Number not on File
- EQBSolo practitioner inactive on service date Practitioner number is Midwife (700000-722899) referral only Claims submitted by Chiropractors using their Claim Submission Number (CSN) Physician Registered as group billing only
- EQDGroup inactive on service date
- EQEAffiliated Practitioner not in Group - Health care provider is not registered with the Ministry of Health as an affiliate of this group on date of service
- EQFAffiliated Practitioner inactive - Health care provider is not actively registered with the Ministry of Health as an affiliate of this group on date of service
- EQGReferring laboratory is not registered with the Ministry of Health
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Code meaning per Ontario Ministry of Health — Error Report Rejection Conditions / Error Codes (December 2022). The suggested action is general information for Ontario physicians, not billing, legal, or tax advice — codes and rules change, so verify against the current Ministry of Health documents before relying on a claim.