Error report · Referral & provider
OHIP error code EQ9
Lab Number not on File
What EQ9 means
The Ministry of Health’s official wording for EQ9 is: “Lab Number not on File.”
This code appears on your Claims Error Report (downloaded through MCEDT). It means the claim was rejected at submission and was never adjudicated for payment — fix the issue below and resubmit the claim.
How to fix EQ9
The lab number isn't on the Ministry's file - correct it and resubmit.
Referral and provider codes relate to the referring or rendering provider number, specialty restrictions, or referral requirements attached to the fee code. Verify the provider numbers on the claim and whether the code requires a valid referral.
Related codes
- EQ3Claim submitted as Pay Patient - Health care provider is registered as OPTED-IN for date of service
- EQ4Claim submitted as Pay Provider - Health care provider is registered as OPTED-OUT for date of service
- EQ5Lab inactive on Service date
- EQ6Incorrect Referral Number - Referring/requisitioning health care provider number is not registered with the Ministry of Health
- EQBSolo practitioner inactive on service date Practitioner number is Midwife (700000-722899) referral only Claims submitted by Chiropractors using their Claim Submission Number (CSN) Physician Registered as group billing only
- EQCGroup not registered
- EQDGroup inactive on service date
- EQEAffiliated Practitioner not in Group - Health care provider is not registered with the Ministry of Health as an affiliate of this group on date of service
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Code meaning per Ontario Ministry of Health — Error Report Rejection Conditions / Error Codes (December 2022). The suggested action is general information for Ontario physicians, not billing, legal, or tax advice — codes and rules change, so verify against the current Ministry of Health documents before relying on a claim.