Error report · Eligibility & health card
OHIP error code EH5
Service Date Not in Eligibility Period
What EH5 means
The Ministry of Health’s official wording for EH5 is: “Service Date Not in Eligibility Period.”
This code appears on your Claims Error Report (downloaded through MCEDT). It means the claim was rejected at submission and was never adjudicated for payment — fix the issue below and resubmit the claim.
How to fix EH5
Confirm eligibility. If the patient was uninsured for that date, bill the patient or the appropriate alternate payer.
Eligibility and health card codes relate to the patient's health number, version code, or OHIP eligibility on the date of service. Most are fixed by re-checking the card (or using Health Card Validation) and correcting the patient details before resubmitting.
Related codes
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Code meaning per Ontario Ministry of Health — Error Report Rejection Conditions / Error Codes (December 2022). The suggested action is general information for Ontario physicians, not billing, legal, or tax advice — codes and rules change, so verify against the current Ministry of Health documents before relying on a claim.