Remittance Advice · Payment-time (remittance)
OHIP explanatory code B7
Comprehensive Virtual Care Service Already Paid
What B7 means
The Ministry of Health’s official wording for B7 is: “Comprehensive Virtual Care Service Already Paid.”
This code appears as an explanatory code on your monthly Remittance Advice (RA). It means the claim was adjudicated — paid, reduced, or refused — for the reason below. A claim already on your RA generally shouldn't be blindly resubmitted; follow the suggested action.
How to fix B7
OHIP shows this was already paid - confirm it is not a true duplicate; file a Remittance Advice Inquiry with detail if the service was genuinely separate.
Payment-time codes appear on the monthly Remittance Advice after adjudication. Some are informational, some explain a reduced or refused payment. Where you disagree with the outcome, the usual route is a Remittance Advice Inquiry or written inquiry — not resubmitting the same claim, which can create a duplicate.
Related codes
- B3Patient-Physician Relationship Requirements Not Met
- B4Virtual Service not allowed in addition to In-Person Equivalent Service
- B5In-Person Service Not Allowed in Addition to Virtual Equivalent Service
- B6Limited Virtual Care Service Already Paid
- B8Service Not Eligible for Payment Virtually
- C1Allowed as repeat/limited consultation/midwife-requested emergency assessment
- C2Allowed at re-assessment fee
- C3Allowed at minor assessment fee
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Code meaning per Ontario Ministry of Health — Remittance Advice Explanatory Codes / Messages (March 2026). The suggested action is general information for Ontario physicians, not billing, legal, or tax advice — codes and rules change, so verify against the current Ministry of Health documents before relying on a claim.