OHIP explanatory code B2

What B2 means

The Ministry of Health’s official wording for B2 is: “Paid in accordance with the OHIP Schedule of Benefits for Telephone Virtual Care Services.”

This code appears as an explanatory code on your monthly Remittance Advice (RA). It means the claim was adjudicated — paid, reduced, or refused — for the reason below. A claim already on your RA generally shouldn't be blindly resubmitted; follow the suggested action.

How to fix B2

Informational - the claim was paid at the Schedule of Benefits rate for telephone virtual care services. No action needed unless the paid amount looks wrong, in which case file a Remittance Advice Inquiry.

Payment-time codes appear on the monthly Remittance Advice after adjudication. Some are informational, some explain a reduced or refused payment. Where you disagree with the outcome, the usual route is a Remittance Advice Inquiry or written inquiry — not resubmitting the same claim, which can create a duplicate.

Related codes

• 80Technical fee adjustment for hospitals
• AHNot allowed in addition to health exam
• APThis payment is in accordance with legislation. If you disagree with the payment, you may appeal to the General Manager
• B1Service Not Eligible for Payment When Delivered by Telephone
• B3Patient-Physician Relationship Requirements Not Met
• B4Virtual Service not allowed in addition to In-Person Equivalent Service
• B5In-Person Service Not Allowed in Addition to Virtual Equivalent Service
• B6Limited Virtual Care Service Already Paid