Error report · Eligibility & health card
OHIP error code VH5
OHIP Number Required for Service Date
What VH5 means
The Ministry of Health’s official wording for VH5 is: “OHIP Number Required for Service Date.”
This code appears on your Claims Error Report (downloaded through MCEDT). It means the claim was rejected at submission and was never adjudicated for payment — fix the issue below and resubmit the claim.
How to fix VH5
Add the patient's OHIP (health) number for the service date and resubmit.
Eligibility and health card codes relate to the patient's health number, version code, or OHIP eligibility on the date of service. Most are fixed by re-checking the card (or using Health Card Validation) and correcting the patient details before resubmitting.
Related codes
- VH1Health Number is missing/invalid
- VH2Health Number is Missing Health Number is not present (Payment program is HCP or WCB)
- VH3Invalid Payment Program The payment program is missing or is not equal to HCP, RMB, WCB
- VH4Invalid Version Code
- VH6Mixed Service Dates
- VH7Health number and OHIP number on same claim
- VH8Date of birth does not match the Health Number submitted
- VH9Health Number is not registered with ministry
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Code meaning per Ontario Ministry of Health — Error Report Rejection Conditions / Error Codes (December 2022). The suggested action is general information for Ontario physicians, not billing, legal, or tax advice — codes and rules change, so verify against the current Ministry of Health documents before relying on a claim.